TERMS AND CONDITIONS

The present Conditions of Sale detailed below exclusively determine the contractual relationships between every customer using the website bybujitech.com, owned by the company Thrivejourney Unipessoal Lda, hereinafter referred to as Bujitech, whose headquarters are located at Av. Sport Club Castelo da Maia, Nº 71 3º Esq , Maia with taxpayer number 517714213 and contact number 913555865.

Before making a purchase, you must read these conditions carefully. Completing the purchase assumes full knowledge and express acceptance of the General Conditions of Sale presented below. After completing the online purchase process, you must print and keep these General Conditions of Sale for future reference.

GENERAL CONDITIONS

• The prices available already include VAT and may be changed without prior notice.
• Bujitech is not responsible for any errors in the prices published on the website and for the validity of the technical descriptions of the products, as well as the photographs, if one of these errors is found the order may be cancelled. We update information daily to ensure that all of our products have correct and up-to-date information, thus minimizing any errors that may occur.
• The availability indicated on the items may change due to any problems occurring during transport and delivery of the order or due to occasional stock outages, with the customer being informed of these changes.
• The data collected at the time of customer registration is intended exclusively for processing any order and respective invoice and will never be provided to third parties.
• If the customer does not indicate the taxpayer number, name and address, an invoice will be issued with the taxpayer number 999999990 and in the name of 'Final Consumer'. If you want an invoice with your taxpayer number, all the data mentioned (TIN, name and address) must be filled in when registering. After issuing the invoice, we will not reissue it.
• When making a purchase through the website, the Customer guarantees that they are of legal age (18 years old) and that they have the legal capacity to establish binding contracts.
• Purchasing on the website by minors requires express authorization from their parents or legal representative.
• The purpose of these General Conditions of Sale is the sale of products through the e-commerce functionality available on the website and regulate all the fundamental phases and processes for making the purchase.
• All names, logos and trademarks presented on this website are the property of their respective holders.
• Products sold on this website can only be purchased and delivered in European Union member countries. Purchases and deliveries to be made in other countries will be automatically refused during the order process

CUSTOMER REGISTRATION AND PLACING ORDERS

The User / Customer is solely responsible for the integrity, veracity and complete completion of the user registration form, as well as the orders they place.
The User / Customer is responsible for keeping the data relating to their user registration up to date, including information relating to their address.

USE OF CUSTOMER CONTACT

The Customer observes, accepts and authorizes that all communications, notifications, statements, information, reports or any documentation on the operations carried out, related to the purchase of products on the website, be sent to the email indicated at the time of registration, with the possibility to download the information on a durable medium, in accordance with the modalities and limits set out in the Privacy Policy. Computerized records are stored in computer systems under secure conditions and are proof of communications, orders and payments made between the parties.

APPLICABLE LAWS, DISPUTE RESOLUTION AND COMPETENT JURISDICTION

These conditions are governed by Portuguese Law and the parties agree to submit to the jurisdiction of the Portuguese Courts, or, alternatively, in the event of a dispute arising from a claim regarding a product purchased exclusively through the website, the Customer may present their complaint on the Online Dispute Resolution Platform.

The European Union has created a website to support consumers in submitting their complaints about any dispute in which they are involved. In this context, Bujitech provides all the information so that you can exercise your right to complain to an official, third-party entity that is impartial to the process.
Therefore, if you are dissatisfied with the purchase of a good or service on our website, or with the solution we presented to resolve the situation, you can access official EU website (https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home.chooseLanguage) and expose your objection.

What is alternative dispute resolution?

Alternative dispute resolution is the possibility that all consumers have at their disposal to appeal to official entities that help them in resolving or guiding a conflict, before opening litigation in the Courts. As a general rule, the procedure is as follows: the customer asks an impartial third party to act as an intermediary between them and the trader who is the target of their complaint. The intermediary may suggest a solution to your complaint, impose a solution on both parties, or bring the parties together to find a solution.
You may know the concept of alternative dispute resolution by another name: 'mediation', 'conciliation', 'arbitration' or 'committee responsible for consumer disputes'. Alternative dispute resolution is, as a rule, less expensive, less formal and faster than the judicial route.

Suggestions from alternative dispute resolution entities:

CNIACC – National Center for Information and Arbitration of Consumer Conflicts
https://www.cniacc.pt/pt/

CICAP - Consumer Arbitration Court
Rua Damião de Góis, 31, Loja 6
4050-225 PORTO
Telephone: 22 550 83 49
Email: cicap@cicap.pt

GUARANTEES

The warranty does not cover the following situations:

• Physical damage (broken/damaged equipment),
• Damage caused by negligence, short circuit, humidity,
• Unauthorized technical intervention, etc.,